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Security and privacy

Your rights

By visiting our website you accept and agree with the contents of these Terms and Conditions. Our Terms and Conditions do not affect your statutory rights.

 

Credit Card Security

Cards acceptedWe do not keep personal data of our clients pay. When you enter your card details to make the purchase, the bank's payment gateway retains all the information about your card and only provides a confirmation of payment. This message allows us to process the cost of your order with your card. It also allows us to issue refunds or process, for example, charges pending rules. We do not have access to all your card data.

Please note that it is possible to contact you before shipping your order requesting additional information in the interests of maintaining the security of credit cards.

 

Privacy

Organic Law on Data ProtectionIn compliance with the Organic Law of Protection of Personal Data No. 15/1.1999, of December 13, 1999, the customer may at any time exercise their rights of access, rectification and deletion of data. To do this, you must contact our Customer Service by phone at 93.731.11.64.

When you order online, we need to know your name, email address, billing address, credit card, delivery address and the associated details. This allows us to process and fulfill your orders and to inform you about the order status. We also need a fixed phone number in case we need to contact you, this number may be given to our couriers in order to help with the delivery of your order.

You have trusted us by giving us these details and we promise not to use this data for any cause other than processing your order or informing you about products and services. We will not pass your details to third parties or non-profit. Our security procedures mean that occasionally we may ask you to answer security questions or provide proof of identity before we can disclose confidential information.

 

Cookies

CookiesOur online ordering system uses a cookie to record a unique reference on your computer device to track your order when using the system. This cookie, that is saved in the system, is only valid for a single visit and each new visit will result in a new cookie overwriting any previous records that were generated on previous visits to our website.

If your web browser is set to reject cookies or if the network firewall does not allow them then unfortunately will not be able to use our online store.

Please refer to the help section of your Internet browser to see how to enable cookies on your computer. In order that we can monitor and improve the site, we may collect certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version and the website you visited before of our website. This may involve the use of a cookie that expires at the end of your browsing session.

 

Accuracy of information

Accuracy of informationSpent a lot of time and effort in describing and photographing the products we sell using the manufacturers' web pages, catalogs, our own photography studio and often our own product descriptions.

Although we will use all images and product descriptions are 100% accurate, errors sometimes occur, so you can tell us about any wrong information you find. If you purchased a product based on a photo or description on the web that is incorrect, there will be no objection to replacement or make a refund.

 

Changes

If we decide to change our Terms and Conditions, we will show the changes on this website so you are always informed about what information we have, how we use it, and under what circumstances we disclose it.

 

Using the web

Using the webSBR Store is not responsible for damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties involved in or associated from the use of this page web.

 

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